We believe in the power of a healthy community
Our Four Seasons Family is Stronger Together
Four Seasons members,
As you are now aware, the Governor has mandated that our clubs and the majority of businesses remain closed as we have a Stay at Home directive to help flatten the curve of the COVID19 virus. When we closed on March 16th it was our assumption that the closure would be for a 2 week period and we would reopen March 30th. Since that time, events have moved very quickly leaving local businesses working to assess the impact for their employees and community. Even though the clubs are closed, our teams are working hard to provide online offerings as well as in-club facility improvements. Instead of pulling back, we are continuing to invest in our clubs and our people, as we know our members will continue to invest in us.
We know the clubs have become a part of your daily lives and assure you we will be open and back to normal as soon as it is safe to do so. At this time our reopen date is April 8th in compliance with this ordinance. All programming will resume April 13th, per our original plan.
For over 55 years, Four Seasons has created connections and transformed lives in our community. As our teams assess this situation we are constantly reminded by the stories and memories that our members have provided through the years. This is what fuels us to do everything in our power to continue to make sure that the clubs reopen stronger than ever.
Never before have we been faced with a challenge as we are now. We are asking our Four Seasons family to stay with us and continue supporting the clubs. Your support will insure we continue to pay our 210 employees, as well as maintain needed staff when operations and programming resume. We are also working to help other businesses in our community, as well as continue to support our vendors and contractors for as long as possible, even though they are unable to provide services. We know that we are all stronger when we work together.
Due to your willingness to help us through this, we would like to offer the following:
- We have already frozen all personal training, PIT, SLX, swim lessons and karate services, while still paying those employees as if they were seeing clients
- All members will receive unlimited guest passes through May (valued $15 day/ per guest)
- Continued online group exercise and strength & conditioning videos to stay active during this closure
- 20% discount on products and services for 30 days after we re-open
At this time, we are asking our members to continue to support us in the community. However, should you wish to pursue options regarding your membership and active invoices, we have a limited number of essential staff responding to inquiries. We ask for your patience as they are managing a high volume of follow ups.
As we receive official updates regarding COVID-19 and the potential impact to the Four Seasons community, we will continue to update everyone via social media outlets and our website. Our top priority is the safety of our community. We appreciate your support, and can’t wait to see everyone back in the clubs!
Stay healthy and safe!
Your Four Seasons Family