2017 Member Survey 2017 Member Survey How did you first hear about Four Seasons Health Club? Radio Website Social Media Word of Mouth OtherOther How satisfied are you with your Four Seasons membership? Very satisfied Satisfied Neutral Dissatisfied OtherOther How long have you been a member of Four Seasons? 0-4 years 5-10 years 15-20+ years Which club do you visit most frequently? Four Seasons I Four Seasons II Both What type of Four Seasons membership do you have? Private Single Private Family Corporate Private Corporate Family College Student Military Senior 65+/Corporate Retiree 55+ Fit Together Single 65+ Fit Together Couple 65+ How do you prefer to get information about club promotions, programs and events? Email Newsletter Phone Flyers around the club Mobile app notification Facebook Website OtherOther Please mark any programs or services you have participated in at Four Seasons (check all that apply): Personal Training Aquatics Programs Karate Childcare Small Group Training SLX The PIT: Strength & Conditioning Juice Bar & Sport Shop Group Fitness classes Fit Together When looking to join a health club, what was most important to you? How satisfied are you with the cleanliness of both clubs? Very Satisfied Satisfied Neutral Dissatisfied OtherOther How satisfied are you with the equipment at both clubs? Very Satisfied Satisfied Neutral Dissatisfied OtherOther How satisfied are you with the customer service at both clubs? Very Satisfied Satisfied Neutral Dissatisfied OtherOther How satisfied are you with our Personal Training? Very Satisfied Satisfied Neutral Dissatisfied N/A OtherOther How satisfied are you with our Childcare Services? Very Satisfied Satisfied Neutral Dissatisfied N/A OtherOther How satisfied are you with our Aquatics Programs? Very Satisfied Satisfied Neutral Dissatisfied OtherOther How satisfied are you with our Karate Program? Very Satisfied Satisfied Neutral Dissatisfied OtherOther How satisfied are you with The PIT Strength & Conditioning? Very Satisfied Satisfied Neutral Dissatisfied OtherOther How satisfied are you with our SLX packages (Pilates Reformer)? Very Satisfied Satisfied Neutral Dissatisfied OtherOther How satisfied are you with our Group Fitness classes? Very Satisfied Satisfied Neutral Dissatisfied OtherOther How satisfied are you with Fit Together? Very Satisfied Satisfied Neutral Dissatisfied OtherOther How satisfied are you with Juice Bar & Sports Shop? Very Satisfied Satisfied Neutral Dissatisfied OtherOther How satisfied are you with our pricing structure? Very Satisfied Satisfied Neutral Dissatisfied OtherOther How satisfied are you with Four Seasons culture? Very Satisfied Satisfied Neutral Dissatisfied OtherOther How likely are you to recommend Four Seasons Health Club to a friend or family member? Very likely Unsure Not likely OtherOther What services/program should we look into offering? Additional comments: Submit